Support

Support


Context Help

If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It comprises thorough information about all the actions that you can perform on the given page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of how-to videos describing how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and provides practical solutions. We frequently update our FAQ section with new questions & answers in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can contact our excellent team of technical support engineers available 24/7 and ready to help you with any query. Each support ticket you submit will be replied to within 1 hour (the average response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 191187

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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